Return Eligibility:
To qualify for a return, the item must be in its original condition, including tags, and packaged as received.
Additionally, a valid receipt or proof of purchase is required.
Initiating a Return:
Commence the return process by contacting us at info@wayfit.com. Upon approval, we will furnish you with a return shipping label and detailed instructions for dispatching your package.
Note: Unauthorized returns will not be accepted, and the associated shipping costs are the responsibility of the customer.
Wrong, Broken, or Missing Items:
In the event of an error on our part, we will cover the return costs. However, for returns initiated due to customer error, the associated expenses are to be borne by the customer.
Contact Us:
For any inquiries regarding the return process, please do not hesitate to contact us at info@wayfit.com. Our team is dedicated to assisting you promptly.
Damages and Issues:
Upon receiving your order, please inspect it thoroughly. If you identify any defects, damages, or receive an incorrect item, kindly notify us immediately. We will assess the situation and take corrective action accordingly.
Exceptions / Non-Returnable Items:
Please be advised that certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, returns for hazardous materials, flammable liquids, or gases cannot be accommodated. Should you have specific inquiries about particular items, feel free to reach out to us.
Exchanges:
For a more expedited exchange process, we recommend initiating a return for the item in question. Upon approval, a separate purchase for the desired item can be made. Further details are available on our
Refund page.
