Privacy Policy

Last Updated: August 20, 2023

At Ahva, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy elucidates how we gather, employ, unveil, and shield your personal data when you interact with our brand and utilize our services. By accessing or using the Ahva website, products, or services, you concur with the terms and procedures delineated in this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide, including your name, email address, postal address, telephone number, and other personally identifiable details. This information may be obtained when you establish an account, make a purchase, subscribe to our newsletter, take part in surveys or contests, or reach out to us for assistance.

1.2 Usage Data: We might automatically gather specific information when you engage with our website or avail our services. This could encompass your IP address, browser type, device particulars, operating system, log files, and browsing patterns. We may also amass data about your interactions with our website, such as pages visited, products perused, and the duration and recurrence of your visits.

Use of Information:

2.1 Providing and Enhancing Services: We utilize the collected information to furnish, enhance, and refine our products and services. This involves processing orders, delivering products, personalizing your experience, and addressing your queries or requests.

2.2 Communication: Your contact information may be employed to dispatch promotional materials, newsletters, updates, or other communications pertaining to Ahva. You can opt out of such communications at any time by following the instructions provided or contacting us directly.

2.3 Analytics and Personalization: Usage data may be analyzed to comprehend how our website and services are utilized, detect trends, and heighten the overall user experience. We may also use this data to personalize your encounter, suggest products or services, and display targeted advertisements.

2.4 Legal Compliance and Protection: Your information may be employed to abide by pertinent laws, regulations, or legal processes and safeguard Ahva, our users, or the general public from fraud, security threats, or other illicit activities.

Information Sharing:

3.1 Third-Party Service Providers: We might share your personal information with trustworthy third-party service providers who aid us in operating our business, such as payment processors, shipping partners, and marketing agencies. These providers are authorized to utilize your information solely for the required services.

3.2 Business Transfers: In the event of a merger, acquisition, or any other corporate transition involving Ahva, your personal information may be transferred to the acquiring entity or affiliated companies. We will notify you of such transfers and any new applicable privacy policies.

3.3 Legal Requirements: Your personal information may be disclosed if mandated by law, court order, or government regulation, or if we believe such disclosure is necessary to safeguard our rights, property, safety, or those of others.

Data Security:

We implement reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Nevertheless, no data transmission or storage system can ensure absolute security. Consequently, we cannot guarantee the complete security of your information.

Cookies and Tracking Technologies:

We may use cookies, web beacons, and similar tracking technologies to gather data about your interactions with our website, personalize your experience, and analyze usage patterns. You have the option to disable cookies in your browser settings, but this might affect your ability to use certain website features.

Children's Privacy:

Ahva's products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently obtained information from a child, please contact us immediately, and we will promptly remove the information.

Updates to this Privacy Policy:

We may revise this Privacy Policy periodically. Any substantial changes will be communicated by posting the updated policy on our website or through other communication channels. Your continued utilization of our services after the effective date of the revised Privacy Policy signifies your acceptance of the modifications.

Contact Us:

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, kindly reach out to us at:

Ahva Privacy Office Email: privacy@ahva.com

Please allow up to 30 days for us to respond to your inquiries.